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Help Squad

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  • Admin App Tutorials

    1. Training Videos
    2. Mobile App Training Video

    The answers to your questions can quickly be found in the videos below. Dashboard Overview This video will guide you around the dashboard.   Customers This video will show you how to add and manag...

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  • Field Tech App

    1. Training Videos
    2. Mobile App Training Video

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  • Custom Fields

    1. User Guide
    2. Custom Fields

    What are the custom fields used for? Custom Fields help you track additional information that can be specific to your business. Custom fields are for internal use and not viewable by the customer. ...

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  • Tutorial Videos

    1. Training Videos
    2. Desktop Video Tutorials

      Here is a series of tutorial videos to help you get started.   Getting StartedIn this video will show you around the FixerPro web portal and provide useful tips so you can get up and running quic...

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  • Setup Online-booking.

    1. Add Ons
    2. Online-Booking

    Online-Booking is a fantastic tool to help your business grow. 65% of consumers now prefer to book service online, and those numbers are growing. Step By Step Guide 1) Start by navigating to the On...

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  • Add / Update Your Billing Info

    1. User Guide
    2. Account Info

    You can add or update your billing information quickly by following these easy steps.  Step By Step Guide 1) First, click the more icon located in the top navigation, then select settings from the ...

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  • Start Here: New Account Set Up Guide

    1. Getting Started
    2. Getting Started With FixerPro

    Follow this steps below to ensure your account is set up completely, and you're utilizing all the benefits FixerPro has to offer. Some of the steps are optional. These step need to be completed fro...

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  • How To Personalize Customer Notifications

    1. User Guide
    2. Customer Notifications

    What you should know. Notifications can only be modified through the webpotal. Go to fixer.com and log into your account using a computer or laptop. This option is not available through the mobile ...

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  • How To Add And Manage Customers

    1. User Guide
    2. Customers

    This tutorial will cover everything you need to know on how to add and manage your existing customers. Customer Section To access the customer's management section, click on the "Customers" section...

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  • Add A New Technician

    1. User Guide
    2. Technicians / Team Members

     Follow the step by step instructions below to add a new technician. How do I purchase an additional user license? Our Subscription plans come with one user. If you would like to add additional use...

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