Help Squad
Articles
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Add A New Technician.
Follow the step by step instructions below to add a new technician. How do I purchase an additional user license? Our Subscription plans come with one user. If you would like to add additional use...
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Locate And View Your Billing History
You can view your billing history by following the steps below. Step By Step Guide 1) First, click on the more icon located in the top navigation bar, then select setting from the menu. 2) Next cl...
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Customer Payment History
You can locate and access your customer payment history by following the instructions below. Step By Step Guide 1) First, click on the Customers icon located in the top navigation bar. 2) Next, se...
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How To Add Estimates Notes
Keep your team informed with notes. Perfect for jotting down gate and alarm codes, special parking instruction and potential upsell opportunities. Notes are private and only viewable by staff membe...
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How To Reschedule Jobs
Step by step instructions If you find yourself in a situation where you have to reschedule a job. Step By Step 1) First, click on the Work Icon located in the top navigation, then choose Jobs. 2) ...
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How To Unschedule A Visit
Step By Step Guide 1) To unschedule a visit, navigate to the visit section, its located in the top navigation bar. Click on the work link and choose visits from the menu. 2) Now you're on the visi...
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How To Cancel Your FixerPro Subscription.
How To Cancel If you like to cancel your FixerPro subscription please email your request to support@fixer.comNOTE: To help us process your request faster, please send the email from the email add...
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Personalize Customer Notifications.
Save valuable time while keeping your customer well informed thru out the job cycle with notifications. All notifications are personalizable. Important! To ensure that your customers receive notifi...
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Import and export your customers List
Import a customers list: 1) FixerPro provides the option to import an existing customer list. To import a list from your computer into your account’s database open the “Customers” page in your acco...
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How To Add, Remove And Email Estimate Attachments
Stay organized and informed with notes and attachments. You can attach related documents, for example, Images, notes, agreements, receipts, and more. This section will go over how to add, remove, a...